Hosting and renewals
Set up or manage website hosting and keep a record of the provider, account responsibilities and renewal dates.
Backup arrangements
Set up or review backups and check their status. Record what is covered, how long copies are kept and how to request a restore.
Software updates
Update supported website software, themes or plugins, then check affected pages and functions. Flag compatibility problems and explain the repair options.
Routine checks
Check key pages, navigation, links and certificate status, and test enquiry routes where included. Report faults found and any fixes needed.
WordPress support
Help supported WordPress sites with core, theme and plugin updates. Investigate reported errors, identify unsupported components and explain the next step.
A support contact
Send the affected page address, what happened and a screenshot if useful. We assess the request, explain the next step and confirm when completed work is ready to check.
Illustrative example
Website care summary
SAMPLE · NOT A CLIENT REPORTExample WordPress website · One scheduled maintenance visit
Work completed
- Applied the supported plugin updates included in the plan.
- Checked the affected pages after updating.
Checks performed
- Home, Services and Contact pages opened correctly.
- Navigation and enquiry form checked using an agreed test method.
Backup status
- Latest scheduled backup reported successful.
- Restore testing was not part of this maintenance visit.
Needs your attention
- A paid plugin licence is due for renewal.
- Please confirm who will renew it. Any additional work will be quoted first.
Next step: confirm the licence renewal responsibility. The next routine visit follows the agreed care schedule.
This fictional example shows the format, not work completed for a customer. Your summary reflects your platform, included tasks and actual findings. A successful backup status does not by itself confirm a tested restore.